Careers At Metropolitan LifeWorks, Inc.

Careers

The very core belief at MLW is internal advancement.  Everyone in the organization has started with the company at the entry level Account Manager position and any additional promotions were due to a demonstrable level of success that merited advancement to roles of greater responsibility and scope.  An interesting aspect of MLW is that there is no seniority at any level, so that control of one's advancement is placed almost entirely into the hands of the people that desire to ultimately have careers in top management.
Whether it ranges from Account Managers all the way up to Campaign Managers, there is a clearly communicated exchange of expectations that is articulated from the first day of orientation all the way to promotion and expansion into other markets.  The expectations are as follows:

Employee
                                                                                 

1.  Compliance - our clients have very specific rules and regulations regarding who they will allow to represent them.  MLW strictly adheres and enforeces these rules and is not very compassionate to individuals who desire not to follow them.

2.  Commitment - employees are expected to come to work to do precisely that, work.  We give our account managers enormous amounts of independence in the day to day management of the job.  The individuals who are committed to providing their best effort and also strive to improve, learn, and train at their utmost ability will be the ones who will truly flourish and grow.


3.  Belief - people must understand that the work and effort that they place early on in their careers will dictate and determine how the end of their careers will be considered.  That the payoff for their hard work and dedication early on in their career will result in the ability to provide not only for themselves, but also take care of the people that are important to them in their lives.


MLW


1.  Structure - it is our responsibility to ensure that we provide an environment where people are able to work in a safe, efficient, and prosperous manner.  Account Managers need to feel they have the tools at hand to work efficiently.


2.  Coaching/Mentorship - advancement isn't an easy process in any arena of life, but especially difficult in business.  MLW provides continuous coaching and mentorship on a daily basis and constructs personal development goals for each and every one of its employees.


3.  Growth Opportunities - MLW enjoys the enviable problem of having more growth opportunities than managers to fill these roles.  However, we must and will grow responsibly and only create managers that have demonstrably proven competence in all aspects of our system.  If our employees advance in the correct manner, we WILL provide an opportunity for management.
Account Manager

This entry level position is the one at that every single individual will be introduced to MLW.  Account Managers will be assigned a territory that they are responsible for aquiring customers for our clients.  This critical role is where people will learn our system, learn about advanced sales techniques and concepts, and most importantly, understand our core value: sales conducted with integrity and honesty.



Training

MLW provides initial training on client product knowledge, territory management, and procedural and operational needs.  After advancement, the company will also provide training on the following areas:


Interviewing - How to effectively conduct various kinds of interviews and identifying the best people

Training - Teaching others is extremely important at MLW and account managers who show the willingness to learn this critical skill set will work on a daily basis in honing and perfecting this ability



Team Management - Leadership isn't born, it is developed.  Leading by example is the only format of leadership we apply here.  Teaching people how to become leaders is the most important priority in employee development.